How Legacy Academy works.

1. Step 01

   Free Trial Lesson

   A real, 45-minute 1-to-1 lesson with a matched specialist tutor — not a sales call dressed up as a trial.

   We start every Legacy relationship with a 45-minute lesson, not a discovery call. Your child meets the matched tutor and works on a real piece of GCSE material. There is no card or commitment; a parent feedback call follows so you can discuss what the tutor found.

   Before the lesson we ask three things: the subject, the exam board, and a one-line description of where they're stuck ("can't get past a 6 in English Q3", "forgets every required practical the second the topic ends"). The tutor uses that to pick the trial topic — so 45 minutes in, you can already see whether the chemistry, the pace, and the explanation style work.

   What we look for is harder to put on a tick-list: how your child responds to being challenged, whether they switch off when something doesn't click, the techniques they're already leaning on, and where their confidence drops. We share that picture in a written summary and learning plan, then discuss it with you on the feedback call.

   • 45 minutes, 1-to-1, real GCSE material — not a generic level test.
   • No card needed. Parent feedback call, with no pressure to commit.
   • Written tutor summary and learning plan after the lesson.

   Book Free Trial →
2. Step 02

   Diagnostic Assessment

   An optional £97 deeper-dive: a written cross-subject report, a 60-minute specialist session, and a 30-minute parent call. 14-day refund from payment if it doesn't give you genuine new insight.

   Parents can choose the diagnostic at booking or after the free trial if they want a deeper picture before committing to weekly lessons. It is optional and separate from the trial. The £97 is a one-off fee, not a subscription.

   Some parents book the trial, like the teacher, and start weekly lessons straight away. That's fine — the diagnostic isn't required to begin. Other parents want a deeper picture first, especially if previous tutoring hasn't moved the grade or if the school report is vague. For those parents we built the diagnostic.

   The written diagnostic is the part most parents have never seen before. It's a topic-by-topic gap analysis across the five core GCSE subjects — Maths, English, Biology, Chemistry, Physics — showing which specification points your child has internalised, which they can fake, and which are properly missing. It also names the grade they're realistically working at right now (often a grade or two below school's predicted grade), and a recommended pace and lesson plan for the next half-term.

   The 60-minute specialist session sits alongside the report — a live 1-to-1 focused on how your child learns: how quickly they absorb new information, which study techniques stick vs. which just feel productive, and what's been quietly burning their revision hours. A 30-minute parent call walks through findings, target grade and recommended plan.

   Refund condition is plain English: if you don't feel the report and the specialist session gave you genuine new insight, reply to any email from us within 14 days of payment with the word "refund" and we return the £97 in full, no questions asked. The full refund text lives on /refund.

   • Written gap analysis across Maths, English, Biology, Chemistry, Physics.
   • 60-minute specialist 1-to-1 on how your child learns.
   • 30-minute parent call to walk you through the plan.
   • £97 flat fee, never recurring.
   • 14-day no-questions-asked refund from payment if it doesn't give you genuine new insight.

   Book the Diagnostic →See the full diagnostic page →
3. Step 03

   Personalised Learning Plan

   We pair your child with the right tutor for the long haul — and put the gaps from the diagnostic into a concrete weekly plan.

   The matching is the part most platforms get wrong. We match on subject, exam board, personality, pace tolerance, and the teaching style that will work for your child. A Year 11 aiming for grade 9s in Chemistry needs a different tutor profile to a Year 10 who's quietly given up on Maths — we won't pretend the same person fits both.

   Once the match is made, we build a written plan: which topics get attacked first, in what order, with what exam-technique drills attached. Where the diagnostic exists, that plan is built directly off the gap analysis. Where it doesn't, the plan starts with the trial-lesson notes and gets sharper over the first few weeks as your tutor builds a working picture.

   If the chemistry isn't right after a couple of lessons we can discuss a different tutor. We'd rather get the pairing right than pretend a marginal one is fine.

   • Matched on subject, exam board, personality and pace — not just availability.
   • Written learning plan tied to the diagnostic gaps (or trial-lesson notes).
   • Free tutor swap if the chemistry isn't right — no awkward conversation.
4. Step 04

   Parent Feedback Call

   Before any money changes hands for weekly tutoring, we walk you through the plan together — on a real call.

   This step exists because too many parents have been burned by tutoring services that take a deposit, deliver a few generic sessions, and quietly fade away when results don't materialise. Our parent feedback call is the thing that makes the next step a fully informed yes — or, just as legitimately, a no.

   On the call our education team walks you through what we've found, the recommended weekly cadence, the target grade and the realistic timeline to get there. You'll hear plain answers to the awkward questions — is the predicted grade your school's giving you actually defensible? what's the honest probability of moving from a 5 to a 7 by the summer? is weekly tutoring the right intervention for your child right now, or is it actually a focus problem we can't fix?

   If the answer is yes, we lock in a recurring slot and Step 5 starts the following week. If the answer is no, or not yet, we'll say so — and we won't keep emailing you trying to change your mind.

   • Recommended weekly cadence and a realistic target grade.
   • Honest answer on whether weekly tutoring is the right intervention.
   • No pressure-close, no "limited slots remaining" tactics.
5. Step 05

   Weekly Lessons

   Structured weekly 1-to-1 lessons, a shared whiteboard, async messaging between sessions for enrolled students, and a written progress review every six weeks.

   A typical lesson is one hour, 1-to-1, in a fixed weekly slot with the same teacher. Lessons run online across the UK inside a shared interactive whiteboard so your child can work problems alongside the teacher in real time — not just watch a screen. We do not offer in-person tutoring.

   Between lessons enrolled students have direct messaging access to the teacher for stuck-on-a-question moments. We don't promise instant replies, but realistically most questions get a response within a few hours during the day. Parents can contact the Legacy Academy team if anything feels off — pace, fit, or progress.

   Every six weeks the teacher writes a progress review: what's moved, what hasn't, what's planned for the next half-term. That's also the rhythm at which we have an honest "are we on track?" conversation with you. If progress has stalled, we'll tell you and recommend a change — a different teacher, a tighter focus, sometimes a pause. We work to grades, not hours.

   • Typically 1-3 60-minute lessons per week, same teacher, shared interactive whiteboard, fixed slot.
   • Direct teacher messaging between lessons; Legacy Academy team support for parents.
   • Six-weekly written progress review and an honest "are we on track?" check.

Just as important — the things this process leaves out, on purpose.

• ×No canned scripts. Every tutor builds their own lesson off the actual gaps in your child's work, not a one-size-fits-all syllabus crawl.
• ×No sales call disguised as a trial. The free trial is a real lesson with the real tutor — not 45 minutes of "let me tell you about our packages".
• ×No surprise charges. Weekly tutoring is one transparent fee per lesson; the diagnostic is a flat £97; nothing is auto-renewed without a clear opt-in.
• ×We explain cancellation and rescheduling terms in your personalised tutoring agreement before you commit.
• ×No pretending things are going fine when they aren't. The six-weekly review tells you the truth, even when the truth is "we need to change something".

Common questions about the process.

Now you know how it works — let's start.

The whole thing starts with a 45-minute trial lesson. No card, no commitment, no sales follow-up. You'll know within those 45 minutes whether this is the right move for your child.